← Knowledge baseMicrosoft 365 consulting · CODWEBPRO
Microsoft 365 can do more for your team. We help you put it to work.
Specialist support, Power Platform and SharePoint solutions, and training for users and administrators. We start with the real work, choose suitable tools, and verify the outcome.
CODWEBPRO / MICROSOFT 365
M365+
SharePoint
Power Platform
Teams
From need to outcome
01Understand the process↘
02Design the solution↘
03Configure and train↘
04Verify together
A clear direction
A plan defined around your context.
Tools with a purpose
Microsoft 365 configured around your processes.
A usable handover
Documentation and knowledge transfer.
What we do
Expertise that makes work easier.
We can solve a specific problem or plan a broader programme. We agree the scope before work starts.
01↗
Specialist Microsoft 365 support
We investigate technical blockers and unexpected behaviour, isolate what can be verified, and define the next step.
- Sign-in, email, Teams, OneDrive and SharePoint
- Diagnosis, correction and outcome verification
- Procedures for recurring problems
Request support ↗02↗
Power Platform and automation
We turn manual steps into workflows and small apps your team can actually maintain.
- Power Automate approvals and notifications
- Power Apps and forms to collect information
- Environment, connector and licensing governance
Discuss automation ↗03↗
SharePoint and everyday work
We organize information, documents and tasks with tools already available in your Microsoft 365 environment.
- SharePoint intranets, libraries, permissions and sharing
- Bookings, Planner, OneNote and Shifts where they fit
- Adoption with simple team rules
Design your workspace ↗04↗
Tenant administration and security
We review identity, access and settings so administrators can manage the tenant with more control.
- Roles, MFA and administrator access
- Sharing, policies and configuration
- Prioritized improvements and change verification
Request a review ↗
Where it helps
Concrete scenarios, not an app catalogue.
We choose the tools after understanding the people, steps and data involved.
01 / 04Booking without endless emails
Define services, availability, staff and confirmations for internal or customer appointments.
Bookings · Outlook · Teams02 / 04Tasks with owners and dates
Make responsibilities, updates and approval steps visible.
Planner · Teams · Power Automate03 / 04Knowledge the team can keep
Put documents and notes in the right place with clear access and traceable versions.
SharePoint · OneNote · OneDrive04 / 04Easier shift coordination
Set up schedules and shift change requests for frontline teams.
Shifts · Teams We can also assess Microsoft Lists, Forms, Loop and Microsoft 365 Copilot when your processes, data, access and licences make them useful.
Practical training
Courses for people who use Microsoft 365 and those who administer it.
Sessions shaped around your team’s roles and processes. Exercises, questions and material you can reuse afterwards.
For end usersWork better every day
Learn essential workflows without getting lost between apps.
- Files and collaboration in SharePoint, OneDrive and Teams
- Tasks in Planner and shared notes in OneNote
- Appointments in Bookings and schedules in Shifts
- Good habits for sharing and security
Ask for a team programme ↗For administratorsRun the tenant deliberately
From core settings to controls needed in day-to-day operations.
- Users, roles, licences and access
- MFA, sharing and information protection
- SharePoint and Teams management and governance
- Power Platform environments, flows and data policies
Ask for a team programme ↗ The course plan and available features depend on your tenant, licences and roles. We check these before agreeing a programme.
How we work
A clear path from first conversation to handover.
01Understand
Goals, users, existing tools and constraints.
02Scope
Priorities, licences and the expected outcome.
03Deliver
Configuration or training on agreed scenarios.
04Verify
Outcome check, documentation and next steps.
Frequently asked questions
Before we start.
We do not know which Microsoft 365 app to use.
Describe the process and the problem. We can assess whether Bookings, Planner, SharePoint, Power Platform or another option fits.
Can you work in our existing tenant?
Yes, once scope, access and responsibilities are agreed. We favour proportionate access and clear verification of changes.
Are the courses standard or tailored?
We start with your group’s roles and tasks. We agree the level, examples and format before the session.
Will we need additional licences?
It depends on the features and plans you already have. We check the relevant Microsoft requirements before suggesting purchases.
Microsoft product references
Use official documentation to check product capabilities and requirements:
Your next step
Tell us where work gets stuck or where you want to go.
A short description is enough to begin. We will define scope, priorities and the way of working together.